Reporting Server Errors
I need a solution Hi, When I run the following report: Single Instance Storage Reduction per Vault Store Group I get the following error:An error has occurred during report processing....
View ArticleSearch terms for Discovery Accelerator
I need a solution All,I am after a sanity check please. For a Discovery Accelerator search I need to Search the following:Date Range 2006 - 2010 (this I have)To or from: Custodian1 or Custodian2 or...
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Creation of a Collection Set should provide a method of distinguishing...
This is issue has been reported as a feature enhancement in ESA-23441 Collection set creation should show collection task description in the Tasks/Custodians tab, however, it remains unresolved since...
View ArticleMove Enterprise Vault 8.5 into standalone read only state
I need a solution We are moving away for Enterprise Vault to a shared email system which will now be offsite. We have a significant investment in EV that we just can't delete and it's not an option...
View ArticleReport on how much EV will expire on a certain date?
I need a solution Hi,We started using EV 7 in 2007 and upgraded to version 9 in 2012. We set retention to 7 years. So sometime this year it is going to delete some expired items. My question is, is...
View ArticleEV10SP4CHF1 - Remove shortcuts older than not working?
I need a solution Hello all,I have an issue with the shortcut expiry not working properly.We have set the Shortcut Deletion to 'Delete shortcuts in folders' older than 1 year, and 'Delete orphaned...
View ArticleUsability Study for EV Admins
Symantec would like to get your feedback on how we can improve the existing EV environment to make it easier for you. We are looking for EV administrators who use SCOM to monitor other applications, to...
View ArticleProtocol used by Clearwell
I need a solution Hello, Hopefully a quick question. My organization is considering Symantec Clearwell for E-Discovery in our Microsoft Exchange 2010 environment. According to the Symantec...
View ArticleActivity Reports - csv or xml
The user Activity Reports are not proper csv, hindering our ability to programmatically analyze them. We would like to see the reports as a true csv format, with headersCASE, USER, DATE, EVENT,...
View ArticleClearwell: Include BCC field in images
I realize this is a limitation in Microsoft Outlook, but Clearwell's images do not include the BCC field. I would like to make a feature request to allow users to include the BCC field in their images....
View ArticleInstall EV 9.0 SP5 Reporting Module on SQL 2012?
I need a solution Hi all, EV 9.0 SP5 database is on SQL 2008, we want to install the reporting module on a SQL 2012 box, is that possible? I see from compatibly matrix SQL 2012 is not supported, I'm...
View ArticleSizing the Enterprise Vault PST Holding Area
The PST Holding Area is used by PST Migrations into Enterprise Vault, but how big should you make it? Of course there are a few schools of thought on this topic, so let's discuss: As Big As You Can The...
View ArticleEnterprise Vault Reports
I need a solution I've been asked if the following reports could be created for EV - The amount of emails captured via journaling for a specific journal target mailbox during a specific time-frame. I...
View ArticleExchange 2010 journal mailboxes
I need a solution EV904 Exchange 2010 SP2 I would love to hear how you have setup your journal mailboxes that reside on Exchange 2010. In particular, do you do anything special with these...
View ArticleChange to OVSyncArchiveTypes
I need a solution Wondering if I alter the Synchronize archive types back to Default Mailbox.Then the user mailbx would show on the vault cache in outlook but they can still go and manually enter any...
View ArticleClearwell License Removal
I need a solution How can I remove the license from the Clearwell appliance?
View ArticleClearwell: Command line starting and stopping of services
Helpful for automating the stop and start of services The Clearwell Utility & Clearwell Commander both have the ability to stop and start the services, both require you to be present to use them,...
View ArticleEnterprise Vault FSA - mass deletion of archived items
I need a solution I am running EV v10.03 for File System. I have a large archive that has reached its retention period. I need to be able to selectively delete a large number of these archived...
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Archiving More Message Types with Enterprise Vault
When some people start using Enterprise Vault they don't always put a lot of thought in to the types of messages that the system should archive. Many people figure email is email and Enterprise Vault...
View ArticleDA client server mismatch 10SP4CHF1
I need a solution Hello all,I'm running EV10SP4+CHF1 and DA10SP4+CHF1 installed. I cannot connect to the DA-server using the client....I get the error:Cannot connect to server:Client version is...
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