Flagged mails moved to EV
I need a solution We use the flags very much, and all the flagged mails moved to the vault lost the flags.How can we recover those flagged mails ?RegardsAhmad
View ArticleUsing Enterprise Vault Migration Wizard to Upgrade MCS 2003 32bit 2-node cluster
I do not need a solution (just sharing information) Using EV Migration Wizard to Upgrade Windows 2003 32bit 2-node Microsoft cluster from EV9.0.1 to EV10.0.4 on win2012 R2 2-node Microsoft...
View ArticleCleanup orphaned processing requests
I need a solution Hi all, I just joined a new customer which I will support in the next time. One of my first tasks is to get one of the older Enterprise Vault sites back into action. So EV did not...
View ArticleUsing Windows server DFS for replication
I need a solution A customer wants to use DFS to replicate EV data (aside from DBs) from his primary datacenter to a standby in a DR site. I was wondering if anyone has tried this before. It seems...
View ArticleCA Synchronization Issues with AD
I need a solution In July we upgraded our EV\CA environment to 10.4. Since that time, we have not been able to get our employee accounts to synchronize with AD. The last time they did was a few hours...
View ArticleHas anyone ever managed to get an individual page count of a folder in...
I need a solution Client has asked for page count of a folder they are about to review. Folder has over 50,000 items but I can't easily see how to give an accurate page count (of single pages not...
View ArticleIs anyone reviewing BloomBerg data in Clearwell?
I need a solution Hi. I have a matter with a very high number of BloomBerg items for review. Is anyone else using Clearwell to review BloomBerg data? If so, what's the performance like? What tool...
View ArticleAbility to 'hide' cc or bcc fields in Clearwell
We're dealing with BloomBerg items at present which have thousands of addressess in the cc or bcc field. Unfortunately this means that each item takes a long time to load before the lawyers can review...
View ArticleReviewers would like to highlight a word or sentence in Clearwell
I've had a couple of requests from clients. First level reviewers would like to be able to highlight a word or sentance, write an item note so that the second lever reviewers can spot the word / entry...
View ArticleExchange Journal Task not runing. DSSBroker.exe Error
I need a solution Hello,i have Problems with an Vault 11 System. The Journal Task does not archiv anymore. we moved the SQL Server since 4 weeks. I have complete configure all SQL Settings that are in...
View ArticlePrompting For Credentials
I need a solution Hi Guys, Since upgrading a customer to Enterprise Vault 11 and upgrading their Search, it no longer works. Prior to the upgrade it was working fine. Since the upgrade, the search...
View ArticleEV migration query
I need a solution hiI am after some advice. We are planning an AD domain migration. Currently the test lab is EV 9.0.3 and PROD is 9.0.2.Does anyone think there would be an issue migrating from 9.0.3...
View ArticleMoved archive is not indexed.
I need a solution I have moved users archive from SEV 10.0.4 environment to new SEV 10.0.4 via VAC -> Move archives. After all steps done some users are able to see archived item in mailbox, can...
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Clearwell Error Messages could benefit from some rewording
In Clearwell when a user requests a Search while Post-Processing on a case is taking place, they are presented with an error message: Unable to process your request. If the problem persists, contact...
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File Server and NFS Archiving
Location: Royal Exchange London Time: Thu, 23 October, 2014 - 13:00 - 17:00 CEST Adept-tec,Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept...
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Making Search Easy!
Location: Royal Exchange London Time: Thu, 23 October, 2014 - 9:00 - 12:30 CESTAdept-tec,Symantec and Vault Solutions are running a series of seminars* in London to enable you to become more adept at...
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EV 10.0.4 FSA, Archiving but not creating placeholders
I need a solution Hi,I am testing E-vault 10.0.4 File Server Archiving,i am able to archive but placeholders are not created on all the files.Note: archived with policy set to archive all, Remove...
View Articlemessage dispenser issues - exchange 2013 CU6, EV Version: 10.0.4.1333
I need a solution My customer installed the latest CU6 for Exchange 2013.They are working with EV Version: 10.0.4.1333 I couldn'td any approve from Symantec that this is supported.And we have a...
View ArticleCompatibility Support: Symantec Enterprise Vault FSA 11.x & EMC VNX Series_2...
I support a large US Gov. Organization that has deployed Symantec Enterprise Vault FSA 11.x and they would very much like to use EV with an EMC VNX2-8000 Unified Block & File (NAS) array. Per the...
View ArticleSchedule Recurring Collection Task
Currently the maximum threshold for Recurring Collection Tasks is set to run for a maximum of 99 occurences. Modify the options to specify occurrences as follows: 1.) For the option "Re-Collect:...
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