How to delete content into an archived mailbox ?
I need a solution hello,do you now if it is possible to delete content only into an archived mailbox ? I would like to avoid the fact to delete the mailbox itselft. thanks for your help Julien
View ArticleCumulative Hotfix Installer - What you need to know!
As with most of you, I’ve been involved in updating software for most of my technical career - whether they be for the operating system of choice, or application specific - homegrown or otherwise....
View ArticleEnterprise Vault 9.0.5 and Event ID 41008
I need a solution Hi,I'm trying to get a better understanding of Event ID 41008 and my backups and I'd appreciate any assistance.We previously had a very large number reported in Event 41008, I have...
View ArticleTemporary Search Problems in Enterprise Vault for Exchange
I need a solution Hi together,we have a strange Search Problem in a new EV surrounding. It´s a new single EV 10.0.4 Server which makes mailbox and journal archiving for an Exchange 2010...
View ArticleNagios monitoring app & EV
I need a solution Hi, I have a customer who uses Nagios as monitoring the environment servers and critical events.I've been asked to provide a list of events that should be monitored by the Nagios...
View ArticleVault Icon for vaulted items not being displayed (Microsoft hotfix already...
I need a solution Hello, I had a user put in a ticket that the icon for her vaulted items was not showing. With some searching I found a hotfix and an April office update that should have addressed...
View ArticleItems to Export are Less Than Number of Search Hits
I need a solution I posted on this topic before but it has come up again. I am running EV and DA 9 SP3. The number of hits for a search (search criteria is To From only) is greater than the number...
View ArticleEnterprise Vault outlook add-in shows in a inactive/disabled mode.
I need a solution Hi , As we deployed evclient(ver 10.0.3_ throug the SSCM on outlook 2007/10/13 versions.And as per the requirement we are started the mailbox enbaling.But as we observe most the...
View ArticleVault Cache content disappears for few users
I need a solution Hello All,We are using EV 10.0.4 on Windows Server 2008 R2 Sp1.EV Outlook addin version: 9.0.4Client Operating system: Windows 7We initially had couple of users who complained that...
View ArticleCan users somehow have both EV archiving and Dynamics CRM working in outlook?
I need a solution Hi,We have one client who has users who use both EV archiving and the Dynamics CRM.Now obviously the problem occurs when user X adds an item to CRM and user Y can see it but when EV...
View ArticleAdding another Exchange server (problems encountered)
I need a solution Good afternoon,We have an Exchange 2003 server working just fine with EV10; we're in the process of upgrading to Exchange 2013, so in the interim we have installed an Exchange 2010...
View ArticleExpiry Schedule
I need a solution I need to turn off expiry complany-wide -Does storage service need to be restated after the schedule is changed to 'Never "
View ArticleJournal Mailbox Migration
I need a solution I have seen this article http://www.symantec.com/business/support/index?page=content&id=TECH48824 but I'm trying to understand if I can do this differently then this article.We...
View ArticlePermissions within Clearwell
It would be better if the permissions/roles traversed throughout all of the modules in Clearwell (i.e. a role that has collections access and/or legal hold access are only applicable to the case that a...
View ArticleEV 10 index drive capacity planning for upgrade from v9
I need a solution Hi All,Can anyone here please share the method to predict or approximate the disk space sizing for the EV v10 64 bit index ?as at the moment, in my EV 9 environment, I got let say 1...
View ArticleRunning Reports from EV Server
I need a solution Hi Everyone!I have been requested to run a report to find out the total archive size of every user's mailbox at our company, in order to find out who has the biggest EV mailbox's...
View ArticleCollecting from EV archives populated from Actiance IM conversations.
Customers often use 3rd party tools like Actiance to archive IM conversations into Enterprise Vault. With Actiance the conversations are archived as EML and not MSG as expected by Symantec eDiscovery...
View ArticleDuplicate Archive Details
In certain circumstances when an exchange mailboxes are re enabled for archiving it get 'DefaultVaultId' from ‘ExchangeMailboxEntry’ table of directory database. A duplicate archive may get create if...
View ArticleSQL Query for Journal Archive Items per Dat, Week, Months
I need a solution I think I've see such a query here before, but can't find it. Can somone help me with a query for Journal Archives; Items archived per day, month, year? V 9.0.2 Thanks!!
View ArticleGartner’s 2014 eDiscovery Magic Quadrant & the Quest for the Holy Grail
For years, the "holy grail" for eDiscovery software providers and the companies they serve has been to provide a single solution that manages the entire eDiscovery process. Minus a few exceptions, most...
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