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Three Reasons Why Items are Stuck in Pending Archive

In this article I'd like to give you a tip or two about why items sometimes just simply remaining in an 'archive pending' state. I'm sure you've all seen this from time to time in your environment, or...

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EV6 restore and Indexes question

I need a solution Hello all,We've migrated our EV6 to EV9, after we were sure that we finished this long migration, I have deleted all EV6 server LUNs from the storage to reclaim space. After a few...

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How to verify that EV is processing the EV Journal task against my Journal...

I need a solution Hi People,How can I make sure that the EV Journaling task is archiving the Journal maillbox ?Can I assume from opening the Journal mailbox using Outlook that if the email is still...

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Why EV is not archiving my Outlook email yet ?

I need a solution Can anyone here please assist me in troubleshooting my EV 9 archiving my Exchange Server 2007 SP3 mailbox ?I can see that after I add new 1 TB LUN the drive is getting filled with...

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Outlook instant search should look at content cache also, not just metadata...

Right now, Outlook Instant Search only looks at Metadata Cache. Outlook Instant search (The search function in Outlook that piggy backs off of Windows Desktop Search) needs to look at Item Content...

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Exchange 2013 retention...

I need a solution We are planning our migration to Exchange 2013 and a red flag came up that we are trying to work through. We currently use Managed Folder Policies to set retention in EV, we have...

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EV Clients Keep Losing connection to the EV server

I need a solution For some reason whenever a client reboots his EV server the clients loose connection to the server. I have to go in and set the EV Service Account password under site properties and...

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Outlook 2013 Add-in not loading

I need a solution I upgraded to version 10.0.0.4 for EV and have installed the new outlook add-in for outlook 2013. Everytime it tries to load in outlook it gets a runtime error. I am on Exchange...

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How Expand Preview of email on web search

I need a solution Hello, I need to know if is possible to expand the email preview on EV 10.0.0.1 Web Search. Acctualy we just have the following informations when perform the search:Subject; Sender;...

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Enterprise Vault backup to tape strategy ?

I need a solution Hi Folks,Can someone give me input to suggest what is the best method or timing for the Backup strategy.As at the moment the current 3rd party backup application called HP Data...

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Inherited permission cannot be removed from Vaults ?

I need a solution How can I remove the inherited permission from the Archived Exchange server mailboxes ?I need to tidy up the permission to only allow some AD security group to have access to the...

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Is it possible to restore archived task items?

I need a solution Hi,When an ipm.task item is archived it strips away the attachments. What happens or is supposed to happen if I want to restore to outlook this archived ipm.task item that had...

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EV 10.0.4R1 or Cumlative hotfix

I need a solution We are getting ready to migrate from ev9 to ev10.0.4  And noticed there is a new 10.0.4R1 for download under licenses as well as a support cummlative hotfix.is the hotfix rolled up...

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Best way to get off the Vault

I need a solution I am looking into getting our uses off the Vault system and looking for the best solution. I have many corruption in the database and the export to original mailbox is not working...

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Can I use the Outlook preview pane with Enterprise Vault

I need a solution Hello,We just started using Symantec Enterprise Vault. and I have 2 questions.  1) In Outlook, the meails that have the archive symbol are not visible in the preview pane.  Is there...

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How to limit access to archived files

I need a solution Hi Guys,We are a potential customer who is looking for FSA functionality which will allow us to control access to files which have been archived to the vault.We want users to be able...

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Mailbox archiving license missing ?

I need a solution solved thanks!!

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journalarchive visible for normal users

I need a solution How to remove the option for users to use their outlook plugin go to search vaults and then open the journalarchive to browse trough the emails?

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FSA Utility "Number of files queued for restore"

I need a solution Hi All, I am currently nearing the end of a export from Enterprise Vault from the FSA side. I have been using fsautility -t with a separate destination. The question I have is: Is...

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EV10 - VAC Indexing - credential prompt

I need a solution Hello all,When logged in to the EV-server, using an account that is Power Admin and Indexing Administrator in the Authorization Manager.In the VAC, click on Indexing. I get a logon...

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