High Workload on SQL Cluster brings up Event 13360 and 6796 on each of our EV...
I need a solution Hello.Since several days we are facing problems on each of our six Ev Servers (10.0.3).The eventlog on each server is showing Event 13360 and 6796 continously. The SQL Server...
View ArticleSince 10.0.4 upgrade, one user can not open old archived items
I need a solution Hello,We just upgraded our EV platform (one server on W2008 R2, EV 10.0.1 > 10.0.4).Everything seems fine except on one user (Outlook 2003, EV client 10.0.4, mailbox on Exchange...
View ArticleDA performance issues - recommendation
I need a solution HiRunning EV/CA/DA 9.0.2Have a single EV SQL server, and a single CA/DA SQL server.SQL servers are 2008 R2 VMs, 4 CPU with 32GB of RAM. Planning on upping CPUs to 8GB.We've had some...
View ArticleEV 10.0.4 and Exchange 2013 cu3 Journal archiving
I need a solution After turning on Journaling in Exchange 2013, the users getting Journaled now receive messages from inboundproxy@contoso.com. Recipients receive these blank messages once every 5...
View ArticleEnterprise Vault Admin Console Installation failure
I need a solution I tried to install the Enterprise Vault Administration Console on a Windows Server 2008 R2 SP1 server however I am stuck in a loop that states:Installation has checked the software...
View ArticleEnterprise Vault - Archiving from Exchange 2003 and Exchange 2010
I need a solution Hello all,Quick question.My customer had been archiving from Exchange 2003. He added a new Exchange 2010 server. I configured EV to archive from the new Exchange 2010 server. I moved...
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Join an exising site to new server
I need a solution hello I succeeded in-place EV upgrade. but we have a problem.We need to join an existing site to a new server.I've tried and failed to add with the following message.is it...
View ArticleUpgrading to EV version 10.0.4 from version 9.0.2
I need a solution Dear All,We are planning to upgrade EV version 9.0.2 to 10.0.4.Our current setup is on Windows 2K8 R2 both ev and SQL server only concern is SQL version which is MS SQL 2005.HW is...
View ArticleArchives not deleting
I need a solution Hi I am running EV 8sp3, using the FSA. I have deleted some archives, but when checking noticed the archive status remained at 1, after 1 week the archives still not delete and I...
View ArticleA Quick Overview of Enterprise Vault 10.0.4 CHF 3
A few days ago Symantec released Enterprise Vault 10.0.4 Cumulative Hotfix (CHF) 3. This is the most up to date incarnation of Enterprise Vault 10.0.4. It is a sizeable download of 216 Mb, and in some...
View ArticleReview Buttons not working
I need a solution I have an issue with 1 client who Review buttons are not working. They did in the past. She currently has 68 messages to review but when she clicks on Review, Pending... nothign...
View ArticleDA Custodian Manager - how to get a list of AD group members
I need a solution HiEV/DA 9.0.2I would like to pull a list of AD group members from Custodian Manager so I can get a historical list of who was in a specific group.Is there a SQL query I can use?thanks!
View ArticleArchive Shortcut Deletion
I need a solution Hi guys,I have a user that has taken it upon themselves to uninstall the EV Client within Outlook. The reason being is that they didn't want to archive any more items as they are...
View ArticleHuge .mdc file in Vault Cache
I need a solution Hello everyone,We noticed that .mdc file size in Vault Cache folder is nearly 50Go! (Maybe not for each user but for a good number of them.)Is that normal? Please note that Desktop...
View ArticleCustom filtering for journaling issue
No I need a solution Tony,I've opened a ticket with Symantec Support. When I get a solution I will post.Separate topic but I do custom filtering for journaling with EV as well. I'm trying to...
View ArticleUnable to Connect to EXDM22 from EV Server
I need a solution When trying to add MBX server on EV, I am getting Unable to connect to EXDM22. Check that the computer is available on the network. I can ping the server and its FQDN is also...
View ArticleSupport for Smart Card interactive logon
Government agencies are required to use Smart Cards. This is enforced by enabling the option "Smart card is required for interactive logon" in the Account Properties in User Object in Active...
View ArticleBrisbane dancers welcome the King
I need a solution Brisbane dancers welcome the King Two Brisbane dancers said it felt surreal to be taking part in their first major musical production with stars Lisa McCune and Teddy Tahu...
View ArticleEV OWA : Items can't be opened from external
I need a solution Hello,We just enabled OWA from external connections.Everything is working fine with OWA from internal connections (Icons, contextual menus, items retrieve, etc).But from "outside",...
View ArticleProvisioning Task scheduling
I need a solution From within the console, the scheduling on the provisioning task only gives the option for scheduling the task to run at the top of the hour. Does anyone know if there is supported...
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