Legal Hold -- Custodian Management
We have a customer who was in a quandary after creating a legal hold, adding custodians and sending out the notice. The problem was, one of the custodian was not the intended target. The end-user was...
View Articleexclude external email address while including multiple custodians
I need a solution I need to conduct a search in DA 10.0 for emails sent to or from a long list of custodians, while excluding any to or from one external email address. I've tried many different...
View ArticleEV 10.0.4 outlook add-in unable to view anything in Search Vaults or AE
I need a solution HiI have a client who are currently deploying outlook add-ins to their user base for a new EV 10.0.4R1 HF2 installation. They have to halt the deployment due to an experienced issue...
View ArticleQuestion Policy
I need a solution what is archive explorer policyWhat is retention policy. Where the message goes after completing retention policy?
View ArticleEnterprise Vault - Corrupt Index
I need a solution Hello,Recently our security team decided to deploy AV to our EV 10 server without implementing any kind of exclusions.About a week later, we noticed EV using 100% cpu constantly and...
View ArticleFree Thursday Surgery in May
Location: EMEA Time: Thu, 29 May, 2014 - 9:30 - 17:30 BSTAdept-tec is running a Thursday Surgery program every Thursday in May offering free Enterprise Vault consultations. The offer is limited to...
View ArticleRecovering files from Netapp
I need a solution We recently migrated data from a Windows 2003 server to a Netapp Ontap device. Many of the files are archived. We tried to use the Snapshot feature to recover a previous version of...
View ArticleTwo Things to Consider when Setting Up Shortcut Content in Enterprise Vault
Are you struggling to find the best settings to use for the shortcut content in your Enterprise Vault environment? There a myriad of options available, and all these add up to many different...
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EV to EMC Centera Connections
A number of customer have been reporting a number of increased connections to their EMC Centera Devices.I thought I’d investigate a little further, I wrote a test app using the EMC Centera SDK, spun up...
View ArticleEV Move between sites failes
I need a solution Hi together,i´m trying to move a archive between to EV for Exchange sites. In the old seite from where i start the move is EV 9.02. The destination archive is 10.04.In the first...
View ArticlePassword expiration -- Collection Module -- Nice to have
Currently, we have defined accounts to fetch data from various sources such as exchange, EV, Fileshare, Exchange.At our customer environment, they have a strict 90 day password policy. This means we...
View ArticleUI for EVault -- Collection Module
I have noticed that users are pretty happy with the User Interface provided by Discovery Accelerator (another symantec product). Why not take Discovery Accelerator and integrate it with Clearwell.I...
View ArticleJournal Mailbox Set-Up
I need a solution Hello,I have set-up EV to archive journal mailboxes but not user mailboxes yet. Is there a way to migrate the items from the journals and keep shotcuts to those items? or is this...
View ArticleFsautility take a long time to run
I need a solution Hello,I have a customer that want to move placeholder from one location to another location on same File server.I run the the FSAUTILITY but it`s take a long of time...
View ArticleDLP/DCS (Data Classification) for EV - Help with Response Rule
I need a solution I was able to successfully deploy Symantec DLP/DCS in our existing environment with Enterprise Vault 10.0.4 and have been able to successfully test a rule with Enable Classification...
View Article[Sharepoint2013] EV 10.0.4 on SPS2010 to SPS2013
I need a solution Hello,Actuallty, we've EV 10.0.4 on SPS2010, on 3 collection sites. We plan to migrate to SPS2013.My question is simple : My document'shortcuts will still work on this new SPS farm...
View ArticleEV - Office Mail App - Dead Links for Attachements
I need a solution Hello,When you access Office Mail App, is it normal to have dead links to attachments for archived items?Cheers,Cameron MottusDeadLink.jpg
View ArticleEnterprise Vault 11
I need a solution Morning Can someone please assist with infomation on EV 11.Just need to know the G.A version will be released and when will the first patch will out .Thanks also any addtional...
View ArticleSymantec eDiscovery platform (Clearwell) - Internet Explorer 11 support
Hello,As most end user machines are now updated to Internet Explorer 10 and 11 becuase of security concerns, it would be very useful to have support for these versions of Internet Explorer.
View ArticleSQL Query to find archived messages & archive item size per mailbox user
I need a solution Hi Guys,I have a request to find a way to get information out of EV 10 about all the users archived and the items archived bases on size pr mail. Advanced search does not give me...
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