Old messages not archived
I need a solution Hi,We are using version 10.0.4.1189 on Windows 2012 server.Every user in Outlook has a folder in which they can drop items that are archived overnight. After our migration from...
View ArticleEnterprise Vault Move Mailbox from CLI
I need a solution Hi,I Need solution to move Archive from CLI / PS / SQL or any other way to make automation process.is anyone know or did it before?
View ArticleNo prompt when deleting items from delegate mailbox?
I need a solution Hello,Many of our users have Full-Access/Send-As rights on other mailboxes. The mailboxes are added to their Folder List in Outlook (right-click root folder - Properties - Advanced -...
View ArticleEvent 6940 - Storage Online
I need a solution "Client request refused due to insufficient privileges, user domain\user attempted to access the Archive: Archive name: Corinne Lanoy Vault Id:...
View ArticleDeleted messages from the vault
I need a solution From a desktop we do not allow the delete function within Archive explorer. But we have found that a user changes the setting to use view the archives via a web browser, the option...
View ArticleBasic question
I need a solution Hi Team, Please share few basic question & answer for below one.What is storage watchwhats the process for archivingwhat is discovery acceleratorHow archiving worksHow client...
View ArticleClearwell Enhancement Request: Allow control over email server "enable" status
Currently, discovered email servers automatically re-enable themselves after being explicitly set to “disabled” in Clearwell. Disabling mail servers outside of a jurisdiction is desirable....
View ArticleJournal Archive 64 bit conversion with errors
I need a solution Hi All, I recently finished converting my journal archive to 64bit as part of the 9->10 upgrade process. When it finished the process It returned:Items Added: 7658826Items missing...
View ArticleProvide other browser support other than IE
I utilize a Mac for my job responsibilities. I find it hard to believe that no other modern browsers are supported. Chrome, Firefox, Safari any would be an improvement. Currently I find myself having...
View ArticleWhere can I find a copy of the Symantec Enterprise Vault install media?
I need a solution Hello,Where would I be able to obtain a copy of the Symantec EV install media. We need to install the EV reporting services on our SQL reporting server.Thanks,Colin. 1392758229
View ArticleClearwell Enhancement Request: Make 404 Privilege Error Page Customizable
Tomcat 404 error pages are not an ideal way to notify users that they do not have privileges in the case/area of Clearwell they’re attempting to access. This needs to be customizable so the user...
View ArticleEnterprise Vault.cloud: Legally Defensible Deletion Policy
For many of our customers, defensible deletion should be of a paramount importance. A defensible deletion policy can mitigate risk due to over-exposure (retention) of ESI while maintaining compliance...
View ArticleEV on DAG Enviroment
I need a solution How the EV work on DAG enviroment .What will happen when the database switch over and failover
View ArticleHow to access EV on mobile
I need a solution Please suggest How to access EV on mobile . What steps I have to take care
View ArticleQuestion
I need a solution what is vault store groups, vault stores, and vault store partitions).How Exchange archiving process workswhat is SIS in EV
View ArticleHow to upgrade index from 32-bit to 64-bit in bulk
I need a solution HI ,I want to know is there any way we can do bulk index upgradation from 32-bit to 64-bit, As we are in EV 10.0.2 upgraded from 9.0.2.Now we are doing Index upgrate as we have...
View ArticleDiffrence Desktop policy and mailbox policy
I need a solution Hi Whats the diffrence between Desktop policy and mailbox policy
View ArticleClearwell Ordering of Attachments
When emails with multiple attachments are displayed in Review Mode, the attachments are not displayed in any apparent order. If reviewers have to stop work, it's difficult for them to find where they...
View ArticleReview Dashboard shows inconsistent thinking
In the Review Dashboard, if you select Reviewer Progress, the Data Option says All items but the results count is by Document. If, on the other hand, you choose to report on Tag Status, the result...
View ArticleGet rid of the hidden dialog box
If you manually download an MS Office document that is password protected, you expect to get a dialog box in which to enter the password. What happens is that the dialog box opens behind the existing...
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