Mailbox not vaulting as items ineligible
I need a solution We have one mailbox that doesn't vault because it shows everything as 'items ineligble under policy'. The account is in the same provisioning group and has the same policy applied to...
View ArticleEvent 13397 won't stop appearing even after reboot of the EV server
I need a solution Hi,We have EV environment where we have 3 EV servers and each has own storage to handle EV1/StrorageDB1, EV2/StorageDB2 & EV3/StorageDB3.For some reason EV2 is writing the event...
View ArticleHow to remove archive permissions inherited from Exchange mailbox?
I need a solution Here's the scenario: User A has given User B permission to his Exchange mailbox, as a result User B can also see User A's archive in Archive Explorer. Now, User A is retired, his...
View ArticleIMAP Access, IOS / Outlook Empty Folder
I need a solution Hello, i test the IMAP Access of Evault 11.I have configure all like guide. Access from Outlook an IOS looks OK. But i dont see any Messages.When i go to Imap Dashboard there is an...
View ArticleEVPM dont finds DirectoryService
I need a solution Hi,when running EVPM.exe from a Commandline C:\Program Files (x86)\Enterprise Vault>evpm -e CUSTOMER_001C -m fct_EV_CUSTOMER001C@customer.net -f EVPM.ini with this...
View Articleunable to disable archiving
I need a solution Team,Can someone please help me to solve this issue:We have around 1,200 disabled user accounts, as part of archival project , we have performed below tasks.Moved all disabled users...
View ArticleMoving Firgerprint Database- mdf file and ndf file question
I need a solution This Tech article descrbes the procedure for moving the finger print datadase: https://www.veritas.com/support/en_US/article.TECH64655Do I run it against the one .mdf database only...
View ArticleEV Reports mailed to Admins
I need a solution Does anyone know if the EV archiving reports can be configured to be sent out via email? EV version 10.0.4
View ArticleMigrating from On-Prem EV v10 to EV.cloud vs. Office 365 archiving ?
I need a solution People,Can anyone here please share your thoughts and comments regarding migrating approximately ~10 TB archived email from On Premise Enterprise Vault v10 to EV.Cloud or Office 365...
View ArticleFile are recalled while opening a folder
I need a solution Hi all,I've an EV11 that is archiving a file server and the archiving is working fine.When a user open a folder with archived files the files are recalled so the shortcuts...
View ArticleCreate Stubs after archiving
I need a solution Hello,my customer want that all mails in the user mailboxes are archived as soon as possible. But the should not be replaced bye Stubs this time. After 6 monts he want a replacement...
View ArticleCreate Stubs after archiving
I need a solution Hello,my customer want that all mails in the user mailboxes are archived as soon as possible. But the should not be replaced bye Stubs this time. After 6 monts he want a replacement...
View ArticleViewMessage.asp inside iFrame not working
I need a solution Hi,We recently upgraded from EV verison 9 -> 10 Now it seems like we can't load the ViewMessage.asp inside an iFrame within another webpage. The content briefly loads inside the...
View ArticleIllegal operation attempted on a registry key that has been marked for...
I need a solution Hi,Working on an Enterprise Vault 10.0.4 environment, which is in a Clustered Environment (Active - Active)Getting errors in the Event Viewer with Event ID 6287 and description;...
View ArticleMigration to Exchange Server in different domain
I need a solution I'm trying to enable a user for archiving where the mailbox has moved to an Exchange server in a different domain. I'm now seeing the following error in the provisioning task:Mailbox...
View ArticleChange upgrade process to check on SID rather than SID and Account Name
Change the upgrade process for Clearwell Administrator Account "checks" to validate against SID (only) rather than SID and Account Name. If you choose to change any of the default administrator...
View ArticleEV 11.0.1 CHF2 - Storage Queue Failed Items Folder
I need a solution Hello,Does anyone on this forum know how to replay failed messages from within the StorageQueue when items are moved to the 'Failed Items' folder? I have asked the question to...
View ArticlePre-Load Enterprise Vault Search Application in Outlook
When using the Search Vaults from the Enterprise Vault toolbar in Outlook, the Search application takes a few seconds to load. Is there a way to pre-load the page say 30 seconds after Outlook starts to...
View Article11.1chf3 Restore to original location does not take subfolder
I need a solution Hello all,I have a user who wants to restore an item from his archive to the original location.According to the EVS, the item sits in :\lastname, a (abcd)\.a&B\aaa bbbbbbbbbb...
View ArticleStop archiving on Public Folder Sub-Folder
I need a solution Hi,I have had a request to stop archiving on a aprticular Public Folder. I have put an example below to try to explain what has been requested.PUBLICFOLDER_1->...
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