Symantec Enterprise Vault 10 Icons and functionality are not available over...
I need a solution Symantec Enterprise Vault 10 Icons and functionality are not available over OWA for mailboxes located on remote mail servers.I do not have the issue with the Main Campus.I cannot say...
View ArticleBackup EV closed partitions without putting in backup mode
I need a solution Dear all,We have more than 10 tb of data to be backup from Symantec NetBackup flash method. (volume level backup)As per our last experience it took around 8 to 10 days to complete...
View ArticleEV10/11 Client side icon PST Migration not disappearing
I need a solution Hello all,In EV10/11, you have this Client Driven Migration option. When enabling this in the PST Policy (Migration tab, Allow PST Submission), the user gets an additional icon in...
View ArticleClient Driven bulk recall of Shortcuts in Exchange Mailboxes
I need a solution Hi,is there a tool / macro to restore shortcuts to the mailbox. A customer want´s to remove the EV Services thats why we plan to recall all Elements to the Exchange Mailboxes.With...
View ArticleEV | Powershell | Enable Mailboxes for Archiving | How to?
I need a solution HiI would like to automate this procedure using Powershell.Do you have an example of a Powershell script which can be used?When I manually enable the mailboxes for archive all I do...
View ArticleProduction Slip-Sheet Report usability
After running a production job, most of the QA is straightforward. Looking for imaging errors, however, requires running a Production Slip-Sheet Report. (These are the most common errors that I...
View ArticleImprove CA review experience
Good morning, My compliance team feel that a minor interface enhancement would greatly improve their productivity and user experience. They would like the review pane to behave more like Outlook,...
View ArticleIndex 32 to 64-bit Upgrades
I need a solution Sanity check and some practical advice please.My current situation EV10.0.4 with 2 x 1TB 32-bit Closed Index locations and 1 x 1TB Open Index location. As I upgrade the indexes, new...
View ArticleEV11 SQL query - retention and archive size
I need a solution Hello all,I have SQL queries that show the amount of items in an archive, the compressed, and the original size.Would it be possible to use an SQL query to show the same per archive,...
View ArticleMailbox delegates and Enterprise Vault Archive permissions
I need a solution Hi,As far as i know, mailbox delegates don't have rights on the archive of that mailbox ? Is that normal or should delegates have access on the archive ?In the policy the Synchronize...
View ArticleHow do I install evpm.exe?
I need a solution Hi there,I need to run evpm.exe on a dedicated migration server to process INI files and enable users for archiving in EV10.Enterprise Vault is not installed on the migration server...
View ArticleEvault archive browser search from field
I need a solution I'm in the pilot for EV 11 new installation and I found an issue with searching in EVault browser. When the archived message has SMTP address (someone@domain.com) in the from field...
View ArticleCustomer's background tasks stuck in starting
I need a solution CA 10.0.4.1060 On 1 of our 2 CA servers the all of the customer's task status is showing as "Starting". The service status for these customers shows as "Stopped" in the CA client. I...
View ArticleImproving searches in Discovery Accelerator
I have just installed the ediscovery edition to use discovery accelerator. I have come across a major issue in my search & when googling it, found that many others complained of the same lack of...
View ArticleEV11 Win8.1, IE11, Search page size
I need a solution Hello all,We've enabled a few users for the new search-page.Users that have Windows 8.1 with IE11 report that the search page is in a large font, and cannot be changed to smaller....
View ArticleEnterprise Vault, Client Driven PST Migration & Search Path Exclusion
We have a need to exclude a specific PST from Client Driven PST Migration. We set the Search Path exclusion in the PST policy but found the file was still being imported.I logged case 07815680 and the...
View ArticleHow to get total count of emails
I need a solution I need to get a total count of emails done in a search in EV DA v11. Can someone recommend the search setup to accomplish this? I can set the search to run each week for last 7...
View ArticleDoes DA support CNames?
I need a solution Hi Guys,I installed a brand new DA server called DAServer1 and configured customer and custodian db's. Then installed a second DA server called DAServer2 with binaries only, no...
View ArticleShow Operations Manager link in EVAC not working after enabling SSL
I need a solution After switching EV to SSL, the Show Operations Manager link in the EV admin console is still pointing to the http address and not the htps. Does anyone know where to change that?Thanks,
View Articleenable and configure smtp archiving with ev 11.0
I need a solution I just upgraded the EV from 10.0.4 to 11.0 and would like to enable and configure smtp archiving. I need a step by step process since the kbs and articles has different infromation
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